Privacy Policy

When you implement TextilesFlow ERP (myfocushub.com) across your weaving shed, our cloud infrastructure and hardware gateways collect the following operational categories:

• Factory Account Information: Mill name, legal trading entity, registered address, GSTIN, mill owner contact numbers, email addresses, and designated operator credentials.
• Real-Time Industrial IoT Loom Telemetry: Live tachometer speed (RPM), pick count increments, automatic weft density (PPI), stop cause codes (Warp Break, Weft Break, Feeder Fault, Leno, Manual Stop), shift efficiency percentages, and main compressed air pressure.
• ERP Manufacturing Records: Yarn cone inward stock, sizing beam delivery notes, fabric sort construction formulas, piece folding cut-marks, delivery challans, and weaver wages.
• Technical Session Metadata: Device IP address, operating system, and hardware authorization tokens required to enforce single-device session integrity.

Your information is processed strictly to deliver our core operational services:

• Streaming sub-second live machine status cards across mobile, desktop, and Smart TV shed displays.
• Compiling and automatically dispatching end-of-shift production summaries and doffing reports to owners and managers via WhatsApp and email.
• Pinpointing machine downtime causes via Pareto analytics to help mill technicians eliminate repeat breakages.
• Generating authorized GST e-Invoices, e-Way bills, and delivery challans with your custom mill letterhead and digital stamp.

You Own Every Single Byte. Unlike generic public platforms that harvest client transactions for market speculation, TextilesFlow ERP operates on an absolute confidentiality charter:

• We do not claim any intellectual ownership over your fabric designs, quality blends, warp counts, or buyer networks.
• We do NOT sell, lease, trade, or distribute your production volumes or commercial invoices to outside brokers, yarn traders, or competitor mills.
• Access to your production database is restricted to authenticated client staff and authorized technical support personnel bound by strict non-disclosure obligations.

In high-value textile manufacturing, leaking confidential rate structures or pending fabric designs to unauthorized third parties causes severe business harm. To prevent internal data leaks:

• Single-Device Login Enforcement: Standard user logins are restricted to exactly one active device session. Simultaneous logins trigger automatic session termination on the previous device.
• Dynamic Forensic Watermarking: Confidential views render a subtle, encrypted watermark of the logged-in user's identity and timestamp.
• OS-Level Screenshot Protection: Native Windows and Android applications invoke operating system protection APIs (such as SetWindowDisplayAffinity and FLAG_SECURE) to shield proprietary screens from external capture utilities.

All communication between your factory IoT gateways, client browsers, mobile devices, and our cloud servers is encrypted using bank-grade 256-bit SSL/TLS encryption.

• No Shed Server Vulnerability: Because TextilesFlow ERP requires no local server in your weaving shed, your factory is immune to local hard drive failures, dust overheating, or physical computer theft.
• Automated Redundant Backups: Cloud databases undergo continuous automated snapshots to prevent any loss of production history during power outages.

To keep mill owners informed without requiring manual software checks, TextilesFlow ERP integrates with WhatsApp Cloud Messaging and government GST e-invoicing systems:

• WhatsApp Alerts: Production reports and critical machine stop alarms are transmitted directly to recipient phone numbers configured by the mill administrator. WhatsApp operates under its own international privacy standards.
• GST Compliance: Invoicing modules interface directly with official Indian GST portals to authenticate e-invoices and generate QR codes in strict adherence to Indian tax laws.

We maintain your operational records with structured retention tiers:

• Granular Telemetry: Minute-by-minute tachometer speed and Modbus register logs are retained for 3 months for detailed diagnostic reviews.
• Hourly Production Data: Aggregated hourly meters and pick rates are retained for 6 months.
• Shift Summaries & Financial Ledgers: End-of-shift reports, piece folding records, and GST billing archives are retained indefinitely with lifetime cloud storage for regulatory audit defense.

As a valued client of TextilesFlow ERP, you retain comprehensive rights over your data:

• 1-Click Export: Export your complete shift reports, beam balances, and sales registers to Excel and PDF anytime with a single click.
• Data Correction: Request updates or corrections to company details or employee operator assignments directly through the management console.
• Account Deletion: Upon subscription termination, client mills may request complete extraction followed by permanent database purging of proprietary operational logs.

We utilize essential authentication cookies and local web storage strictly to maintain secure login sessions, remember user theme preferences (Light vs Dark mode), and restore active loom filters. We do not use intrusive third-party cross-site advertising trackers.

If you have any questions, concerns, or requests regarding the privacy and confidentiality of your textile mill data, please contact our designated Grievance & Compliance Officer: